Question

How to clear Smart Cache in Deezer Android app

  • 10 July 2020
  • 4 replies
  • 265 views

Userlevel 2
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Hello, I’m having issues with some songs where it’s skipping parts of the track. I’m only having this on Android (Deezer version 6.2.5.33). The tracks get repaired when I clear all storage, so I suppose it’s because a corrupted version of the track is in the Smart Cache.

Now I am wondering: is there a way to clear the Smart Cache only, without deleting my downloads?


4 replies

Userlevel 7
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At the moment @just a tech it's the only way. For more info, please see here :thumbsup_tone2:

Do you use an SD card by any chance?

I have the same issue

At the moment @just a tech it's the only way. For more info, please see here :thumbsup_tone2:

Do you use an SD card by any chance?

I'm using an SD card for my offline storage. 

Is there no way to properly clear the cache?

Userlevel 7
Badge +5

Not at the moment @popkorn95 if you mean clearing the cache without deleting downloads. However, we're actually working on improving this and making things simpler for you - we may need a bit more time to get there, but our teams are on it :thumbsup_tone2:

 

Userlevel 2
Badge

Not at the moment @popkorn95 if you mean clearing the cache without deleting downloads. However, we're actually working on improving this and making things simpler for you - we may need a bit more time to get there, but our teams are on it :thumbsup_tone2:

 


same trouble with one track from the album. I’ve tried to “restore file” in options menu, but that didn’t help. And for sure I don’t want to clear cache of 900+ favorite songs just to re-download one track. so, i think it’s seems good idea to have  a possibility to clear smart cache separately.

or, maybe it’s a broken file in the deezer itself?
Track Safe, stopped every time n the midlde

https://deezer.page.link/fXotFA5HdaeHsgee7

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