Answered

Google assistant not playing the music from Deezer

  • 16 September 2020
  • 2 replies
  • 35 views

Hello.

 

When I ask my google assistant to play some specific song on Deezer, it says  "Sorry, something went wrong. Please try opening the Deezer app to continue. ".

Opening the app, the following message pops up : 

"Wasn't possible to load this content". 

Premium subscription, smart cache is 1/3 full, already re-downloaded the music but nothing seems to work, using "play my favorites" or "play my flow" works but asking for playing a music like   "play Jump by Van Halen on Deezer"  results in the error. 

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Best answer by Rob Igo 16 September 2020, 15:23

Hi @kaike95 

try disconnect Deezer account under the Google Home app, restarting your phone and then going back into the app and re-linking your Deezer account.

 

I have a feeling though that the Google home doesn’t work that well with Deezer and won’t recognise individual songs.  The best way to use it is to select the song, playlist/album on the Deezer app and then cast it to the Google Speaker :) 

 

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Userlevel 7
Badge +5

Hi @kaike95 

try disconnect Deezer account under the Google Home app, restarting your phone and then going back into the app and re-linking your Deezer account.

 

I have a feeling though that the Google home doesn’t work that well with Deezer and won’t recognise individual songs.  The best way to use it is to select the song, playlist/album on the Deezer app and then cast it to the Google Speaker :) 

 

Userlevel 7
Badge +2

Hello.

How does it work with Deezer on “Hi Google” or “Ok Google”.

With Google Play Music:

I said “Ok Google, play some music” and it started with Google Play Music Feeling lucky option. I say exactly the same, Deezer as main  player, and it never acts this way. How to make Deezer sound Flow on Android using Ok Google voice command. It was so handy thing, hands down.

Thanks.

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