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Glitches and logging out

  • 14 April 2019
  • 1 reply
  • 19 views

HI there
Has anyone found that lately they're rocking out to their tunes & Deezer just shuts down & logs out?
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Best answer by Rudi 15 April 2019, 03:55

Hi there @Jac MacDonald

Could you try the following steps, exactly in this order, to see if it helps with your issue?

  • make sure you're connected to a wifi network
  • uninstall Deezer
  • clean your phone's cache
  • remove the SD card
  • turn off your phone
  • reinstall Deezer
  • open Deezer and download at least one album or playlist
  • reinsert the SD card
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Userlevel 7
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Hi there @Jac MacDonald

Could you try the following steps, exactly in this order, to see if it helps with your issue?

  • make sure you're connected to a wifi network
  • uninstall Deezer
  • clean your phone's cache
  • remove the SD card
  • turn off your phone
  • reinstall Deezer
  • open Deezer and download at least one album or playlist
  • reinsert the SD card

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