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flow and home not loading

  • 11 July 2019
  • 9 replies
  • 124 views

Home and flow not loading
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Best answer by Timberly 14 July 2019, 01:01

Hi thanks for the message. Sony XZ2. Was working okay until the last update you issued. Also seems to be an issue with smart cache. Uninstalled the app and reinstalled and seems to have fixed it. However is there a way to bulk download albums?. Have no reception at work and do not want to manually download all the albums again. Thanks...
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9 replies

I have the same problem
So do I any solutions?
Userlevel 6
Badge +2
Hey @Stuart Beever @ivan85 @Timberly ! Thanks for reaching out 🙂 Can you give me further info about your device and model please?
Hi thanks for the message. Sony XZ2. Was working okay until the last update you issued. Also seems to be an issue with smart cache. Uninstalled the app and reinstalled and seems to have fixed it. However is there a way to bulk download albums?. Have no reception at work and do not want to manually download all the albums again. Thanks...
Userlevel 7
Badge +5
Hi there @Timberly

Glad to know it's working now. I guess to download a lot of content like that, the best would be to add all songs to one playlist and then toggling download for it. That could be a workaround 😉
Same problem (Huawei P30pro) , and I don't want to reinstal the app... Is there other solution?
Userlevel 7
Badge +5
Hey @jawron

So far reinstalling the app has been the way to help, I'm sorry there isn't more to add. You'll keep all your music, you just have to toggle download for your downloaded content again.
Same here, using redmi note 7
Reinstalling fixed it

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