Answered

Discography not showing all albums on Deezer

  • 3 December 2020
  • 11 replies
  • 307 views

Userlevel 1

When I look at an artist's discography section there are albums missing, but the album is on Deezer if I search for it. What gives?

Also the artists top tracks section is only showing ~4 songs per artist, not the usual lengthy listing

icon

Best answer by Jaime. 4 December 2020, 15:00

View original

11 replies

Userlevel 7
Badge +8

They have some irritating bug on artist pages I discovered in a sushi bar two weeks ago.

When chef prepared finest sushi to eat I couldn’t find my favourite album from hard dance artist I used to find easily on Deezer Premium using artist pages. For a moment I was thinking it has no more rights for distribution, but on search I was able to find it. So it was weird.

When sushi master added fresh sushi to eat, I grabbed some of it, and started listening music.

Believe me I have the same bug still and it makes discovering music hard.

I am sure you are on your finest musical journey as well, just like me. And the news are.

Deezer is working on a fix on artist releases not showing up and this popular content bug.

More information in my original thread.

Userlevel 1

I just cleared the cache restarted my phone and it appeared to be doing the same thing, but just doing the standard swipe down to refresh the page seemed to fix it and everything showed up again

 

Userlevel 7
Badge +8

I just cleared the cache restarted my phone and it appeared to be doing the same thing, but just doing the standard swipe down to refresh the page seemed to fix it and everything showed up again

Yes, it fixes for a while and you need to do that swipe on every page.

Next app version Deezer will fix that completely.

Albums not showing up is different issue and they claimed to fix it as well.

I think clearing cache will not help. I tried the same with no avail.

I hope you can stay with Deezer as they are in a hurry to fix it for us :pray:

Userlevel 1

 

Yes, it fixes for a while and you need to do that swipe on every page.

Next app version Deezer will fix that completely.

Albums not showing up is different issue and they claimed to fix it as well.

I think clearing cache will not help. I tried the same with no avail.

I hope you can stay with Deezer as they are in a hurry to fix it for us :pray:

Been with Deezer a while, and I’m not likely to leave over such a small inconvenience

Userlevel 7
Badge +8

 

Yes, it fixes for a while and you need to do that swipe on every page.

Next app version Deezer will fix that completely.

Albums not showing up is different issue and they claimed to fix it as well.

I think clearing cache will not help. I tried the same with no avail.

I hope you can stay with Deezer as they are in a hurry to fix it for us :pray:

Been with Deezer a while, and I’m not likely to leave over such a small inconvenience

Sure, the same words from me as well and they will fix it anyway soon.

They are very small company and their teams are tiny, so it may take more time than big companies are fixing in similar services, but I personally willing to support smart and small business for years.

Some issues here and there, especially after 6 months, but in this world…

We must have much bigger problems than this.

Have a nice day and make listening music on Deezer your finest habit.

Music was my first love and music will be my last.

Userlevel 7
Badge +4

Hi @James Hall that is reported bug and our developers have already worked on a permanent fix, available in the newest version of the Deezer App (6.2.16)
Apologies for the inconvenience :nerd:

This isn’t fixed. Album “Elvis sings The Wonderful World of Christmas” doesn’t reflect on Elvis’ discography, despite it being searchable otherwise. What am I paying for Deezer? I am irate that this could even be a bug.

Hi @James Hall that is reported bug and our developers have already worked on a permanent fix, available in the newest version of the Deezer App (6.2.16)
Apologies for the inconvenience :nerd:

This isn’t fixed. Album “Elvis sings The Wonderful World of Christmas” doesn’t reflect on Elvis’ discography, despite it being searchable otherwise. What am I paying for Deezer? I am irate that this could even be a bug.

No fix for this. Cant browse all albums from an artist.

Userlevel 7
Badge +8

No fix for this. Cant browse all albums from an artist.

No fix yes. I unfortunately needed to change the music provider which does not have this pesky issue.

I honestly do feel they do not use content provided to them to full benefit.

They seem to fix errors like this reported manually, so I don’t think it will be ever fixed :(

I was sad when I decided to leave Deezer, but there were no other option.

I want to see all the releases when on artist pages.

Due to this I was not able to trust discography on Deezer and I often felt like I might be

Missing something. Just because this bug once appeared and their manual fix.

Userlevel 2
Badge

I have found that this issue is more common than I originally thought. I have learnt to search by album name when something is missing in artist catalogue but this is something Deezer needs to fix long time ago. 

Reply