Question

Delay in show the songs on Deezer Android app

  • 26 November 2020
  • 1 reply
  • 8 views

At the moment to see the favourites songs it takes more than 1 minute, I’ve the last update of the app.


1 reply

Userlevel 7
Badge +6

Hi there @Camilo Cherrez 

Thanks for sharing your experience with us.

Overall, our team is working to improve performance on Android, but this will take a bit of time.

In the meantime, could you try the following steps, exactly in this order, to see if it helps with your issue?

  • make sure you're connected to a wifi network
  • uninstall Deezer
  • clean your phone's cache
  • remove the SD card (if applicable)
  • turn off your phone
  • reinstall Deezer
  • open Deezer and download at least one album or playlist
  • reinsert the SD card (if applicable)

Let us know how it goes :thumbsup_tone2:

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