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Deezer pauses my song

  • 3 January 2022
  • 3 replies
  • 15 views

When I'm offline or online playing a track, it sometimes pauses on its own

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Best answer by FriskyProdigy 3 January 2022, 14:05

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Userlevel 5
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Hello @JayZero,

Can you provide more details such as: your android version, is it rooted or not, what Deezer version you’ve got, etc.?

I have the same problem.  My android version is 11. Not rooted. Deezer version 6.2.45.1

Userlevel 5
Badge +1

Hello @Cosmopolite56 

Thank you for reporting this,

Could you please perform these troubleshooting steps:

If you are using the battery saving mode on your device, turn it off while you are carrying out this test.

  • Go to your device settings ➡ Apps & Notifications ➡ Deezer ➡ Storage & Cache ➡ Clear Cache
  • Open the Deezer app ➡ Gearwheel in the top right corner ➡ Log out at the bottom of the page
  • Turn off then on your device
  • Log in to Deezer
  • Stream a few songs and navigate in the app

⚠ Your Downloaded music on Deezer will be deleted, but you can easily download your favourite playlists and albums from your Favourites.

Let us know how it goes, please,

Thanks :)

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