Question

Deezer not working on Huawei Mediapad M3 Lite 10


Is deezer compatible with the huawei mediapad m3 lite 10, its all installed but it want play any of my music 🤔🤔

5 replies

Userlevel 7
Badge +5
Hi there, that is strange. It is not about the device, but the OS it is running. As I can see it is an Android device Deezer should be working. Can you please give me more info on what exactly is not working or if you get a an error message? You can post screenshots here 😉
Same problem.. No music at all.. Same device. Can you help us support please ?? Always spinner but no music. En français : problème idem sur ma tablette, la musique ne se lance pas, le spinner tourne et rien.. que ce soit en bluetooth ou en filaire.. comment faire svp le support ? J'ai un compte premium family et c'est pénible que cela ne fonctionne pas !
Merci de votre aide !
Userlevel 7
Badge +5
Hi @NiSoPi

I've checked here and everything seems fine with your account, so it might be something with your device. Could you try the following steps, exactly in this order, to see if it helps with your issue? Keep in mind this will delete any songs you might have downloaded, so you'll need to download them again afterwards.

  • uninstall Deezer
  • clean your tablet's cache
  • remove the SD card
  • restart your tablet
  • reinstall Deezer
  • open Deezer and download at least one album or playlist
  • reinsert the SD card
That should do the trick, but If doesn't work please let me know and we'll go from there 😉
Thanks Rudi !
It's works fine now, nevertheless i found the original bug : when i change the storage to the sd card in the settings app, it doesn't work anymore... So, on this device, i can't listen Deezer music if SD Card is choosen for local storage...
I Can do that on my smartphone but not on my tablet... Strange !

En français, puisque Deezer c'est français 😉 : le bug se produit sur cette tablette quand on choisit la carte SD dans les settings de l'application comme emplacement de stockage par défaut.
Je ne pense pas nécessaire de refaire la procédure de rubi notre cher communiquer manager, il suffit de choisir le disque interne comme emplacement de stockage et ça fonctionne... Donc impossible d'enregistrer des morceaux sur la carte externe avec cette tablette.
Allez Deezer, un petit effort pour corriger ça ! 😉

Merci
Userlevel 7
Badge +5
Hey there @NiSoPi

Glad it's working.
About your suggestion, why don't you have a look on our French community here? There's a topic for ideas and improvements 😉

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