Question

Deezer crashes when playing large playlist

  • 21 February 2021
  • 2 replies
  • 8 views

I have a big playlist with 1160 songs that is my daily driver, but the past couple of months, Deezer would crash during the first song.

It takes quite long for the app to even load the playlist and start playing it, but that is not too bad. However, when it finally starts playing the first song, after 30 - 60 seconds, the music freezes. The time between hearing a couple of seconds of the song starts becoming longer and longer, and I am unable to pause the music. Waiting until my phone notices Deezer is crashing and force quits the app is the only way to stop it.

My playlist has been 800-1000 songs for a long while, so it seems like a recent problem.


2 replies

Userlevel 7
Badge +6

Hi there @BoggleWogglez 

Thanks for reaching out, apologies for the inconvenience.

I encourage you to delete the app's data and clear the cache, then restart your phone and let us know how it goes!

Maybe you guys should fix the problem, i know you know about it, but it just sucks paying 20$ a month for quality music but then if you have too much of a big collection, the program FAILS ! 

 

just saying, never had that problem with apple… please do something ! 

 

i love deezer !!! 

 

thanks ! :)

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