Answered

Deezer Android app randomly starts playing when web player is active


Userlevel 1
  • I have music playing on Flow in my web browser
  • At the same time, listening to podcasts (in another app, I only use Deezer for music) on my phone
  • Several times within a half-hour period, Deezer launched in background on my phone and started playing music (presumably from the current Flow playlist in browser, but not precisely synchronized)
  • Meanwhile playback on PC does not stop immediately

I suspect the issue may have something to do with the Synchronized Queue feature, so I disabled it for now on both devices (strange that the toggle in that setting on one device doesn’t propagate to others; at least to the web player it doesn’t)

icon

Best answer by Strider 27 May 2021, 02:09

Hey @Strider 

Is this still happening on version 6.2.26.58?

Hope you're well!

I haven’t had this happen since disabling Synchronized Queue;

I prefer not to update my apps if I can help it, so, unfortunately, can’t attempt to test out your inquiry at this time.

View original

5 replies

Userlevel 7
Badge +8

Thanks a lot for reporting this @Strider 

Before we can push a report forward, could you please confirm your device model, OS and Deezer app version?

Userlevel 1

Thanks a lot for reporting this @Strider 

Before we can push a report forward, could you please confirm your device model, OS and Deezer app version?

Device: Samsung Galaxy A8+ (2018)

OS: Android 9

App version: 6.2.24.64

Userlevel 7
Badge +8

Hey @Strider 

Is this still happening on version 6.2.26.58?

Hope you're well!

Userlevel 1

Hey @Strider 

Is this still happening on version 6.2.26.58?

Hope you're well!

I haven’t had this happen since disabling Synchronized Queue;

I prefer not to update my apps if I can help it, so, unfortunately, can’t attempt to test out your inquiry at this time.

Userlevel 7
Badge +8

Not a problem @Strider 

The reason I asked you this was because we need to provide versions and more info from users to create a bug report for our devs.

As you're ok so far, having disabled the synched queue, I'll just pass this info to our devs as feedback.

Thanks a lot and have a nice weekend! :relaxed:

Reply