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Deezer Android App: certain songs in certain playlists are corrupt

  • 28 August 2020
  • 5 replies
  • 41 views

Certain songs in a Playlist play correctly and the others are corrupted. This issue only happens on my phone. I am using the Note 10

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Best answer by Rudi 29 August 2020, 15:26

Hi there @Kgomotso.Selebogo 

Thanks for reporting it to us. Have you tried clearing the app's cache and restarting the phone? Also, you can post the links for the playlists here and we can test the tracks for you if the problem isn't in the app :thumbsup_tone2:

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Userlevel 7
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Hi there @Kgomotso.Selebogo 

Thanks for reporting it to us. Have you tried clearing the app's cache and restarting the phone? Also, you can post the links for the playlists here and we can test the tracks for you if the problem isn't in the app :thumbsup_tone2:

Hi there. I have cleared the cache several times restarted the phone several times. 

 

Discover "Scorpion Kings Live" by Kabza De Small on Deezer http://www.deezer.com/album/129936722

Hi there I have cleared the cache and restarted my phone several times still the same. 

 

Discover "Scorpion Kings Live" by Kabza De Small on Deezer http://www.deezer.com/album/129936722

Userlevel 7
Badge +5

Hi there I have cleared the cache and restarted my phone several times still the same. 

 

Discover "Scorpion Kings Live" by Kabza De Small on Deezer http://www.deezer.com/album/129936722

 

 

What song exactly? Are you using an sd card? 

No I am not using an SD card. The majority of the songs. 1,3,4,6,10,11,13

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