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Closing app music keeps playing in the background

  • November 9, 2017
  • 66 replies
  • 12183 views

When closing the app down the music i am playing still plays in the background so i then have to open the app again, pause the song and then shut the app. It never used to do this...any ideas??

66 replies

Noam Asulin
Superuser
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  • Bezi since 2017
  • November 9, 2017
When closing the app down the music i am playing still plays in the background so i then have to open the app again, pause the song and then shut the app. It never used to do this...any ideas??

mmm... Well to me it sounds like the right behavior. The music should keep playing when you exit the app unless you pause it first.

  • Roadie
  • April 24, 2021

This issue has been more than 3 years and its not fix. Am having the same issue, I have really joined Deezer but this is one fact why I have end my subscription. 


  • Roadie
  • June 9, 2021

Yep, 3 years and still not fixed


  • One Hit Wonder
  • July 26, 2018
Apparently this is a "Feature" After becoming frustrated with the app on my Galaxy S8 I contacted support and they said the designed way to stop music is to pause. Which is silly... then there is now way to shut down the app. The notification panel doesnt allow a stop or close. And as stated above if you force stop the app while music is streaming the audio continues to play and you have to restart your phone. Might be time to go back to Spotify if they don't resolve some of these issues soon. If you are in a smart connected home with Google Home or ChromeCast there is no way to stop the app from casting now through the app itself as well.

  • Roadie
  • November 3, 2018
Hi! Same problem here. Can NOT close the app on android. Cant find no EXIT button either. VERY BAD !! had to restart the phone to get it to stop. ( Samsung A8 )

Uninstalled the whole app....

  • Roadie
  • November 22, 2018
This is such a pain!!
It was never an issue until I updated the software on my Samsung A5 last week; seriously considering cancelled my subscription and going back to Spotify!
It's not ok that it doesn't close when you "close all apps" and having to restart the phone each time is not realistic.

Is this being resolved?

  • Roadie
  • January 5, 2019
Seems ridiculous but the only way is to restart the phone!

  • Roadie
  • January 14, 2019
I am a new user to Deezer and subscribed for a family package.

We installed the apps on our Android phones and immediately found that there is quit button on the app.

This is extremely annoying and intrusive and falls in the category of SPAM.

If I want to quite an app, I should be able to do so by clicking a cross or swiping it. The way all the other apps works.

On my Note 5, it is the easiest to get out of it by opening the app browser and kill it there.

On the newer phones however, this trick for some reason does not work cleanly.

For starters then. Why does this app not at least have it's own quit button like all other apps?

  • Guitar Hero
  • November 27, 2019

last week my phone got some updates (i dont know if deezer was included) and now im facing this problem.

 

before the updates, when opening the app list and swiping deezer app away, music would stop as the app was closed in the process (or looked like closed).

 

now, music persists even after swiping the deezer app away. 

 

if i perform this action, i want the app to close completely, i dont want it playing on background. i want it closed, memory freed for something else, no confirmations, nothing else’happening. for playing in background, i just minimize it. 

 

all the other apps act liken this unless i permit them. deezer dont even ask for my preferences and havent seen a settings tab for that yet.

 

swiping away an app from the running apps list is a practical way to close apps fast when you need it and since deezer has no quit/close button, ive used the swiping away operation to close it., now, even that is being denied.

 

could you please instruct me how to proceed to get it working properly?


  • Guitar Hero
  • December 11, 2019

thank you.

 


  • Hitmaker
  • January 2, 2020

Hello, 


I’m experiencing the exact same behaviuor on my Android phone (Xiaomi Mi 9T with MIUI 11). I’ve been using Deezer on my iPhone for years now, and I’m very used to closing excess applications every so often, which always immediately stopped Deezer from playing music. This immediately struck me, since after moving to Android, Deezer continues playing in the background without any way to stop it - other than starting the app again, pausing music and closing it again. There is a Deezer bar in the notification area, but it doesn’t react to button presses. Super annoying especially if I want to stop it quickly.

 

 

Thanks in advance


  • Roadie
  • January 22, 2020

This has been happening for 2 years and no fix? The fact I need to go into Settings > Apps > Deezer to close this app is ridiculous. Pausing the music and closing the app in the cascade screen isn't closing it as it is still active in the background and still needs to be force stopped. Just pausing the music and hiding the app doesn't mean the app has been closed.


Hello,

On my Android (Samsung A40), the Deezer app is still playing music even when I explicitly close the app. I must reopen the app and stop the player. This is quite annoying since I'd expect the app to shut down on close. Is there a way to do this ? An option or parameter ? Thanks.


need close button on android. can,t exit.

Want to stop from background.


  • Guitar Hero
  • March 1, 2021

Hello. I am new to Deezer but have been streaming Spotify for years. When you close Spotify  by swiping it off the screen, the music stops. Same with Tidal. Why is Deezer not doing this? I should not have to force stop the app to stop it from playing mujsic. Very annoying. So much so, I lasted just 4 days with Deezer before cancelling my trial subscription. Please fix and I will return.


  • Roadie
  • May 17, 2021

3 years and still a problem.seriously! Its 2021. You should be able to close the app, by now. Deezer needs to catch up to the rest of the tech world. Even though a free app, I will be listening to music witha different provider.


  • Roadie
  • February 16, 2022

Is this still not fixed?

I'm having the same problem, the app is still playing when I close it.

Are the Devs just incompetent or have you hired some developers who used to make ransomware?


  • One Hit Wonder
  • May 13, 2023

When closing the app down the music i am playing still plays in the background so i then have to open the app again, pause the song and then shut the app. It never used to do this...any ideas??

They will not awnser that question. I had to go through a lot just to be able to join with the same problem. What we need is a simple 'STOP' button. They will not give you that because they suck data in the background and being paid on that. Airtime. Remember the old CD players and cassete player? Deezer has got that, but missing a stop button. That is how they rob you blindly. They will come with shit on how YOU are doing it wrong, but where is the stop button?  Fuck Deezer. 


The issue still happens on Xiaomi Poco F3. I tried to disable app notifications, restricting background activity and pausing the song before swiping to close the app but still it runs in the background and starts playing music at random times.

If you're experiencing the issue where music from a closed app continues to play in the background, the resolution process can differ based on your device's operating system. On iOS devices like iPhones or iPads, you can access the App Switcher by double-clicking the home button or swiping up from the bottom (for newer models). From there, locate the portable power station the app playing the music and swipe it away to close it. If the music persists, you can also check the Control Center by swiping down from the top-right corner and tapping the play/pause button to stop the music. Additionally, ensure the app isn't set to refresh in the background in the "Background App Refresh" settings. On Android devices, use the square or recent apps button to open the App Switcher and close the app playing music by swiping it away...


Anja
Deezer Staff
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  • Deezer Staff
  • November 11, 2017
Hi @AlliB83, are you sure you are not just minimising the app? You need to completely close the app for it to stop playing music. Does that help?

  • Guitar Hero
  • December 12, 2017
how can you close the app, I can't find the exit/close button??

  • Guitar Hero
  • December 12, 2017
and where is the close/exit button in the app ?

  • Guitar Hero
  • December 12, 2017
Not working for me.
so there is no exit button in the app?

  • Guitar Hero
  • December 12, 2017
OK thanks

Anja
Deezer Staff
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  • Deezer Staff
  • December 15, 2017
So is Deezer still playing music after you completely shut down the app?