Solved

Chromecast button missing on Blackberry Keyone running latest Oreo


I have tried everything, but without the button I am unable to cast from my phone.

I am connected to the same network as the Chromecast.

I have uninstalled/re-installed/restarted multiple times.

All other media apps on the phone have the Chromecast button and cast just fine.

The Deezer app on my Android tablet has the button and casts just fine.

I am running the full Deezer experience on a 3 month trial.

Weird. Could it bit something to do with the no-standard screen size?
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Best answer by Rudi 15 March 2019, 16:21

@kikura

After doing a bit of digging with our devs I was informed that the Chromecast feature isn't available for your device as it it for other Android's. I'm sorry this isn't the answer you were hoping for.

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Userlevel 6
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Hi there @kikura

Sorry to hear that. Can you post a screenshot, please?
Yes. please see below. The cast button should be top right.

Thanks,

Nick.

Userlevel 6
Badge +3
@kikura

Which version of the app are you running?
Well I just downloaded it from the store. It's version 6.0.6.79
Userlevel 6
Badge +3
@kikura

After doing a bit of digging with our devs I was informed that the Chromecast feature isn't available for your device as it it for other Android's. I'm sorry this isn't the answer you were hoping for.
Hmm. This seems odd as every other app with Chromecast support works on my phone without issue.

Thanks anyhow.

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