Answered

Cast button missing in Deezer app

  • 20 December 2020
  • 16 replies
  • 550 views

I have had deezer premium for a few months, and from the beggining the cast button is missing and i still can cast youtube and other apps, it only doesnt show on deezer, i have samsung galaxy s8

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Best answer by Noam Asulin 21 December 2020, 18:15

Are U using the beta version of Deezer or the official one ? Also what is the exact Deezer version you have ? You can find it under Settings-about 

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Userlevel 7
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Are U using the beta version of Deezer or the official one ? Also what is the exact Deezer version you have ? You can find it under Settings-about 

I`ve set up my Chrome cast device, but it`s not possible to stream Deezer, no cast button. Can anyone help?

Userlevel 7
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Hi @Hanne1234 

Could you please let us know your OS and Deezer app versions?

Have you tried restarting your network router and devices to see if it helps?

OS 14.4.2 Deezer is the newest version.

Yes, several times. I talked to Google for two hours and nothing helped. I guess Deezer has a bug since Utube works.

Userlevel 7
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Hey @Hanne1234 

Thanks for coming back. It could be, but it could be something so we need to rule out everything.

I’ll have a chat with our devs. Because of our gradual rollout of releases, the latest version for you might not be the latest available. Could you please confirm by checking in the app settings, under ‘about’?

Have you had the button before? If not, could you also have a look in the app’s settings?

8.36.0 (8.36.0.3)

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I am missing this feature too. I had it with google play music until I switched to Deezer.

Userlevel 7
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Hi there @Hanne1234 @Eddy Vanderlinden 

Thanks, we'll pass it on. Seems like more users are being affected by this. Hang in there, please!

I am also missing this feature too, I had it before latest update. Current version of Deezer is 8.36.0 (8.36.0.3). I have Deezer Premium

Userlevel 7
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Hi there @Bakes550 @Eddy Vanderlinden @Hanne1234 

Could you please confirm if you still have this issue on 8.38?

Yes.

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My last update of the app was April, 19th and the version is number 6,2,25,64

Using Android.

I’m missing the casting button too, I have an iPhone but thuis was never an issue. I have Deezer premium and the verzuim is 8.40.0(8.40.0.3)

Userlevel 7
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Thanks for adding to the discussion @chayenne 

And for the details @Eddy Vanderlinden 

I've forwarded everything on!

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It's there for me on 6.2.29.66 on Android (latest version as of June 14, 2021). Unlike other apps you have to start playing a song before the casting option is available. 

It used to be there, but today it has disappeared!

v.6.2.35.62; I have a Premium account but sometimes that’s been spotty, eg: my Google Home used to often only play track previews instead of full songs. That seems to have stopped for now… 

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