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Cant add a playlist to my queue or the play next - Deezer Android app


Hey, previously when Im playing a playlist i can go to another playlist and add it to the queue by using the function “add to queue” or “play next”. Iv lost this funtion. The 2 funtions are still visible and when i press them the function screen disapears as if it worked but nothing hapoens. Iv reinstalled app and the problem still persists

 

Ps. I can add single songs with the funtions but not complete playlists

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Best answer by hpguru 23 May 2021, 10:19

Hi, welcome aboard @beekpres.

On which app version? Which phone model and Android number?

Please note that I am leaving for a spa. Hours of relaxation to come so I may not be able to respond for who knows how long. This is how you enjoy your time with Deezer Premium, thanks :)

Also note that when using FLOW the Play next and Add to queue can not be used.

Soon, I’ll let the beat commence and leave my house for a trip!

Have a nice weekend for as long as it lasts.

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15 replies

Userlevel 7
Badge +7

Hi, welcome aboard @beekpres.

On which app version? Which phone model and Android number?

Please note that I am leaving for a spa. Hours of relaxation to come so I may not be able to respond for who knows how long. This is how you enjoy your time with Deezer Premium, thanks :)

Also note that when using FLOW the Play next and Add to queue can not be used.

Soon, I’ll let the beat commence and leave my house for a trip!

Have a nice weekend for as long as it lasts.

Userlevel 1

Hello,

 

I'm having the same issue since the last update of the app. I cannot add playlists to the queue and I'm not using the flow mode.

 

App version: 6.2.27.47

Android 10

Huawei P8 lite

 

This seems to be a bug.

I have this same thing going on for a while now, I'm sorry I don't recall when this feature went broken. My personal app version, android number and phone model are as follows:

App version: 6.2.27.47

Android version (huawei android based): emui 9.1.0.210

Phone: huawei honor 9

Userlevel 7
Badge +8

Thanks, guys @miniMEGA29 @Luna Schubert @beekpres 

Just to confirm more details for our devs, are you trying to add your own personal playlists to the queue?

Thanks, guys @miniMEGA29 @Luna Schubert @beekpres 

Just to confirm more details for our devs, are you trying to add your own personal playlists to the queue?

Yes, that's correct. Playing personal playlist and trying to add another personal playlist.

Thanks, guys @miniMEGA29 @Luna Schubert @beekpres 

Just to confirm more details for our devs, are you trying to add your own personal playlists to the queue?

Yes, that's correct. Playing personal playlist and trying to add another personal playlist.


Exact same answer as minimega29

 

Also

App version: 6.2.27.47

Android version: 11

Phone: Samsung Galaxy A50

Model: SM-A505W

Userlevel 1

Thanks, guys @miniMEGA29 @Luna Schubert @beekpres 

Just to confirm more details for our devs, are you trying to add your own personal playlists to the queue?

Correct, the options of add to queue and play next are visible, not greyed out, but do not work.

Userlevel 7
Badge +8

Hi there @Luna Schubert @beekpres @miniMEGA29 

Thanks for coming back - but are you trying to add single tracks or a whole playlist to it?

I'll pass the info to our devs in the meantime. @Luna Schubert could I please have a screenshot?

Userlevel 1

Hi there @Luna Schubert @beekpres @miniMEGA29 

Thanks for coming back - but are you trying to add single tracks or a whole playlist to it?

I'll pass the info to our devs in the meantime. @Luna Schubert could I please have a screenshot?

Hello again! 

 

No need for screenshots, the issue has been fixed now! :)

 

Many thanks for your efforts!

Hi there @Luna Schubert @beekpres @miniMEGA29 

Thanks for coming back - but are you trying to add single tracks or a whole playlist to it?

I'll pass the info to our devs in the meantime. @Luna Schubert could I please have a screenshot?


Im in the same boat. Just checked and the issue is resolved. Thank you

But to answer your question i was trying to add a whole playlist and it was not working. I was able to add single songs without issue

Userlevel 7
Badge +8

Did you both update the app? @beekpres @Luna Schubert 

Glad it's working! :grinning:

Userlevel 1

Did you both update the app? @beekpres @Luna Schubert 

Glad it's working! :grinning:

Yes, the current version of the app is the 6.2.28.73, the issue has been solved with the update! 😁

Did you both update the app? @beekpres @Luna Schubert 

Glad it's working! :grinning:


Yes i have current update 6.2.28.73

Seems to be working again after updating couple of days ago, glad it’s fixed!

Userlevel 7
Badge +8

Lovely to hear that @miniMEGA29 

Thank you all for your patience and for helping us improve the service!

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