Question

Cannot add songs to playlist

  • 14 April 2019
  • 5 replies
  • 40 views

One account on our family subscription is having problems adding songs to certain playlists on Android. They have less than 200 songs so should not be full. We have reinstalled the app already. What can we do?

5 replies

Userlevel 7
Badge +5
Hi @valje do you get an error message when you try adding the song? Does this happen only with a specific playlist or also with others?
Thanks for the reply! The error message is in Finnish unfortunately but it says something like "Cannot add selected songs to a playlist". It seems to affect multiple playlists but not all.
Userlevel 7
Badge +5
Hi @valje it seems like our developers are aware of this issue and are working on it. Could you just tell me if this happens only on a particular device? If so then what device is it, which Android version and which version of Deezer does it have installed?
The problem doesn't seem to be device related. It happens at least on two different phones. Both have Android 9.
Userlevel 7
Badge +5
Hi @valje thanks for getting back to me, I will pass it on. Please bear with us until we find a solution and always make sure you have the latest version of the app installed.

Reply