Answered

Can't play any music

  • 6 December 2018
  • 5 replies
  • 96 views

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Best answer by Rudi 16 August 2019, 15:16

Hey @LilRed

Could you try the following steps, exactly in this order, to see if it helps with your issue?

  • make sure you're connected to a wifi network
  • uninstall Deezer
  • clean your phone's cache
  • remove the SD card
  • turn off your phone
  • reinstall Deezer
  • open Deezer and download at least one album or playlist
  • reinsert the SD card
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5 replies

Userlevel 7
Badge +7
Have you tried reinstall the app ?
I can't play any music since I have rejected their upgrade option, what's happening?
Userlevel 7
Badge +6
Hi there @Jacques.de.Villiers

I've already replied to you on another topic 👍🏼
Hey Jonesyboy6 did you ever figure this issue out??? I'm having the same problem! 😞
Userlevel 7
Badge +6
Hey @LilRed

Could you try the following steps, exactly in this order, to see if it helps with your issue?

  • make sure you're connected to a wifi network
  • uninstall Deezer
  • clean your phone's cache
  • remove the SD card
  • turn off your phone
  • reinstall Deezer
  • open Deezer and download at least one album or playlist
  • reinsert the SD card

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