Answered

Can't open Deezer Android app

  • 15 March 2019
  • 1 reply
  • 66 views

I cannot open the app on my SAMSUNG S8+
I tap on the icon, it launches app but it doesn't go further than the logo.

I tried to uninstall and reinstall but the same thing is still happening.

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Best answer by Rob Igo 15 March 2019, 09:46

Hi @paulsmoussa

Ok try these steps:-

Log out (which I'm guessing you can't do as you can't get in).
uninstall the deezer app
RESTART YOUR PHONE (this is important)
re-install the deezer app
try logging in.

Let us know how you get on 🙂 (and if that doesn't work tell us what happens / where you get stuck)
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Hi @paulsmoussa

Ok try these steps:-

Log out (which I'm guessing you can't do as you can't get in).
uninstall the deezer app
RESTART YOUR PHONE (this is important)
re-install the deezer app
try logging in.

Let us know how you get on 🙂 (and if that doesn't work tell us what happens / where you get stuck)

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