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App keeps shutting down itself

  • 21 February 2019
  • 3 replies
  • 73 views

hi dear Dezeer comunity,

I keep having troubleshooting with dezeer recently, it keeps shoutdowned itself, frozen and give errors. could you kindly lighten me up about the problems?

thx
Ali
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Best answer by Rafael. 22 February 2019, 12:42

Hi there, please try the troubleshooting shown here - https://pt.deezercommunity.com/android-140/problemas-comuns-no-android-10835
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3 replies

Userlevel 7
Badge +6
Hi there, please try the troubleshooting shown here - https://pt.deezercommunity.com/android-140/problemas-comuns-no-android-10835
The app continuously keeps shutting down randomly during songs. It happened 3 times in an hour last night. This has happeden since the last 2 weeks approx. Also whilst listening to talksport it sometimes keeps buffering even when Internet signal is good both WiFi and 4g.
Userlevel 7
Badge +6
Hi there @Kevin.Quinn

Sorry that's happened. Have you tried reinstalling the app? In what device and OS is this happening?

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