Question

Able to play some tunes, unable to play others


Yesterday, I tried to play tunes on Deezer. I kept getting Error: failed to play. It'll play some tunes, but not others. Any idea as to what could be the problem? It's most frustrating! Thanks

6 replies

I have the same problem.
Do you have much space on your phone?
Userlevel 6
Badge +4
Hi there @Suzanne68 @Polly Stephens

Have you tried reinstalling the app?
Rudi wrote:

Hi there @Suzanne68 @Polly Stephens

Have you tried reinstalling the app?


Have just reinstalled it. Will let you know how I get on
Each each times I try to play an album it telling me that it is reloading and it is unable to play
Userlevel 6
Badge +4
Hi there @Seymour Allen

Could you please tell which device you're using the app on?
Have you tried reinstalling the app?

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